The Leaping Hare COVID-19 Policy
At the Leaping Hare, we take the outbreak of Coronavirus very seriously. We are looking forward to welcoming you back but our prime aim is to keep customers and staff safe by following advice from the Government and scientists.
We hope that these changes will make you feel safe and secure when you come to Wyken. Please have a read before your visit.
-All staff have been fully trained in anti COVID-19 safety requirements and have their temperature checked before starting their shifts.
-We are in Tier 2 of the Government’s ‘Winter Plan’. This means that you can only dine indoors with your own household or support bubble. This will apply to tables in The Leaping Hare. Our Moonshine Cafe, serving pizza and more, has heated outdoor seating, where you can dine with up to 5 others from outside your household.
-Please wear a mask at all times, other than when you are seated at your table.
-All customers should book online so we have the necessary contact details logged in case we need to contact (this information is stored for 21 days and then destroyed)
-We will also request all ‘walk ins’ to give us contact details. Ideally, please download the NHS Track and Trace app, and scan the code upon arrival.
-We have a new entrance and exit system in our restaurant and shop, using the main doors only. The restaurant to shop door is no longer in use except for access to the loos.
-Anything that could be contaminated — such as push chairs, luggage etc—cannot be brought into the restaurant. Please bring only what you really need.
-We have gone ‘cash free’. Contactless or credit card payments only.
-The tables are now suitably distanced from each other.
-We will lay up in advance, including menus and cutlery, to avoid unnecessary handling. All staff members will wash their hands before and after serving a table or when crockery, cutlery and glassware are touched.
-We will provide hand sanitiser throughout the restaurant. We hope you will use this on arrival.
-The tables and chairs will be sanitised between customers.
-All wait staff will work at safe distances and will be wearing face coverings.
-We are now offering just one menu across the Leaping Hare with both restaurant and café style dishes
-We take bookings for lunch and dinner only, but you are welcome to join us for breakfast and afternoon tea without booking
-All these procedures are necessarily time consuming and with a reduced amount of staff, we hope that you bear with us if your service is not as speedy as you remember it.
We look forward to welcoming you back at Wyken Vineyards.